Legal
Privacy Policy
1. Overview
This Privacy Policy describes how Autosales Agent ("we," "us," or "our"), operated from India, collects, uses, shares, and protects information when you visit our website, use Autosales Agent, or communicate with us.
We do not sell your personal data. We do not sell, rent, or trade personal information to data brokers or other third parties for their independent marketing purposes.
2. Information we collect
Information you provide
- Account details (name, email address, authentication identifiers from Google sign-in).
- Business profile data (website URL, company name, ICP, campaign settings, keywords, signals).
- Payment-related information processed by our payment provider (we do not store full card numbers on our servers).
- Support messages and correspondence with our team.
- LinkedIn connection credentials or session data you choose to connect for outreach features.
Information collected automatically
- Device and browser type, IP address, general location (city/country level), pages viewed, and usage events within the Service.
- Log data, error reports, and security signals needed to operate and protect the platform.
- Cookies and similar technologies as described below.
Information from third parties
- Authentication providers (e.g., Google) when you sign in.
- Payment processors confirming subscription status.
- Public business information from websites you ask us to analyze.
3. How we use information
We use personal data to:
- Provide, maintain, and improve the Service.
- Configure outreach agents, discover leads, and generate suggestions you request.
- Process subscriptions, invoices, and refunds.
- Send service-related emails (account, security, billing, product updates).
- Monitor performance, debug issues, prevent fraud and abuse, and enforce our Terms.
- Comply with legal obligations and respond to lawful requests.
We use aggregated or de-identified data for analytics and product improvement where individuals cannot reasonably be re-identified.
4. How we share information
We share personal data only as needed to run the Service:
- Service providers (hosting, email, analytics, payment processing, AI inference) under contracts that limit use to providing services to us.
- Integrations you enable (e.g., LinkedIn) to perform actions you authorize.
- Legal and safety when required by law, to protect rights and safety, or in connection with a merger or acquisition with notice where required.
We do not sell personal data. We do not share personal data with third parties for their own advertising or lead-generation products.
5. Data retention
We retain information while your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. You may request deletion of your account and associated personal data by contacting hello@autosaleshq.com. Some data may be retained in backups or logs for a limited period or where legally required.
6. Security
We use administrative, technical, and organizational measures designed to protect personal data, including encryption in transit (HTTPS), access controls, and secure handling of sensitive credentials where applicable. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
7. International transfers
We are based in India. Your data may be processed in India and in other countries where we or our service providers operate (for example, the United States or the European Union for hosting or payment processing). Where required by applicable law, we use appropriate safeguards for cross-border transfers.
8. Your rights and choices
Depending on your location, you may have rights regarding your personal data. In India, the Digital Personal Data Protection Act, 2023 (DPDP Act) may provide rights including access, correction, erasure, and grievance redressal. To exercise your rights, email hello@autosaleshq.com. We may verify your identity before responding.
If you are in the European Economic Area or United Kingdom, you may have additional rights under GDPR, including the right to lodge a complaint with your local supervisory authority. If you are in other jurisdictions, local privacy laws may also apply.
You may unsubscribe from marketing emails using the link in those messages. Service-related emails (account, security, billing) may still be sent.
Grievance officer (India): For privacy-related complaints under applicable Indian law, contact hello@autosaleshq.com. We aim to acknowledge grievances within 48 hours and resolve them within 30 days where reasonably possible.
9. Cookies
We use essential cookies for authentication and security. We may use analytics cookies to understand how the site and app are used. You can control cookies through browser settings; disabling essential cookies may limit functionality.
10. Children's privacy
The Service is not directed to children under 18. We do not knowingly collect personal data from children. Contact us if you believe a child has provided data and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Material changes may be communicated by email or in-app notice.
12. Contact us
Privacy questions or requests: hello@autosaleshq.com.